Email Notification
Get Connected @ Your Library
Looking for a quick way to find out when the items you put on hold are available? Would you like to receive a notice three days before your items are due (or when your items are overdue)? Sign up for our email notification service and these notices will be delivered directly to your inbox.
Signing up for this notification is simple; stop by your local branch, fill out an email notification form, and start checking your inbox. Or download the Email Notification form (pdf) and take with you on your next visit to the Library.
The reminder notices can be received only by email. The email will be sent three days before your items are due. Reminder notices - not overdue or hold pickup notices - will be sent seven days a week.
If you choose to subscribe to this service, your email address will only be used for Library correspondence. It will not be sold or given to third parties. We will not subsequently change the way in which we use your personal information.
The Library will make reasonable efforts to contact patrons regarding overdue materials. Non-delivery of notices does not exclude patrons from overdue fines.
Frequently Asked Questions About eMail Notification
- Q: I already have a Library card. How can I get my notices by email?
- A: It's as easy as stopping in at any of our 10 branch libraries. We'll have you fill out a short form and then you'll be all set to receive email notices! You can even print out the email notification form (pdf) at home and save time at the Library.
- Q: How do I know the email is coming from the Library?
- A: All notices from the Library will have the address circadm@lincc.clermont.lib.oh.us. You will never be asked to give any personal information about you or your account.
- Q: Will I get "junk" or "spam" mail if I sign up for this service?
- A: Clermont County Public Library considers all patron information to be private and confidential. We do not release or sell any patron information, including names, addresses, phone numbers, or email addresses. If you sign up for email notices, we will use your email address only for library correspondence.
- Q: Do I have to use email notification?
- A: No. You may continue to use telephone notification; however, email notification is an alternative for borrowers who do not want to be notified by phone.
- Q: Can I get both email and telephone notification?
- A: No. You can be notified by telephone or by email, not both.
- Q: I changed my email address. How do I update my Library Account?
- A: Stop in or call any of our 10 branch libraries. We'll verify information on your account and update your email address.
- Q: My family shares one email address. How do I make sure the right person gets notified?
- A: The Library is not able to send personalized messages to the same address. If more than one person shares an email address, anyone opening the email will be able to receive the message. However, many parents set up their children's accounts so that the children's notices are sent to the parents' email address.
- Q: I am having trouble receiving my emails. What's happening?
- A: Spam filters (computer programs or utilities designed to eliminate "junk" email) occasionally block email notices that are sent out by the Library. If you have signed up to receive email library notices and are using a spam filter you may not receive these notices. To ensure that the notices from the library aren't blocked, make sure that your spam filter is configured to accept messages from circadm@lincc.clermont.lib.oh.us. If you are unsure how to do this, review the help screens for the filter or contact the company's technical support.