Borrowing FAQs

Borrowing Basics

Getting a library card

  • Anyone can apply - you don't need to live in Clermont County. Photo identification and proof of current address is all that is required.
  • Children under 18 must have a parent's or legal guardian's signature. The parent or legal guardian needs to show photo identification and proof of current address.
  • The new "smart" library card system includes your photo as part of your library record and issues an individual barcode
  • You are responsible for all items borrowed on your card. Parents or legal guardians are responsible for their child's card, borrowed items, and fines.

Using your library card

  • You are limited to 5 items at a time the first month you have your library card, but after that there is no limit on the number of items you may borrow (except videos-DVDs and music CDs limit 25).
  • Your card is good at any library in the CCPL system. Materials checked out at one branch may be returned to any other branch.
  • If your library card is lost or stolen, please report it immediately.
  • Holders must return or renew overdue items before checking out more items.
  • With a CCPL card, you can use the library catalog to request materials currently available anywhere in the system, or place your own hold for a title checked out to another customer.

Personal Identification Number

  • When viewing your record or placing a request for library materials from a home or public computer, it is necessary to have both your library card number and a personal identification number (PIN). The purpose of the PIN is to ensure the privacy and security of your library patron record.
  • The PIN is any combination of letters and/or numbers that you choose, as long as it is easy to remember. Possibilities include your mother's maiden name or a pet's name. Whatever you choose should be something you will easily remember.
  • If you do not already have a PIN and you are attempting to request library materials, you will be prompted to create a PIN. You will be asked to enter it twice and it will become your PIN for future use.
  • If you have already created a PIN in the past, you will not be asked to create a new PIN. The computer assumes that you remember the PIN you have already created. PINs are encrypted by the computer and it is not possible for us to tell you what your PIN is. If you cannot remember your PIN, it will be necessary for library staff to delete the existing PIN and for you to create a new one. This can be done by calling any of our branches and our staff will be happy to assist you.

Due dates on materials

  • 14 days: Adult bestsellers, fiction & nonfiction
  • 14 days: Music CDs, holiday books
  • 10 days: Entertainment videos
  • 7 days: Magazines
  • 7 days: Videos, DVDs (except for entertainment videos)
  • 28 days: All other materials

Renewal of materials

  • With the exception of entertainment videos, if there are no holds on an item, it may be renewed once in-person, by telephone to a branch or through the online library catalog.
  • Entertainment videos are not renewable

Over Due Fines & Damaged or Lost Materials

  • 20¢ per day overdue: Magazines and books
  • 50¢ per day overdue: Audio-visual materials
  • Lost items: The charge includes the full price of the item and a processing fee.
  • Damaged items: If the material is damaged beyond repair or is missing a part, the charge includes the full price of the item and a processing fee. If the item is still useable, no charge except for any overdue fines.
  • Lost library cards: $1 after the 1st lost card
  • Accounts with overdues or fines that exceed $25.00 will be sent to a materials collection service. A $10 processing fee will also be added to the account.

Other Fees

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