Readers of eBooks who use the OverDrive Media Console on an Apple device to borrow eBooks may experience trouble with the OverDrive App after installing iOS 7.
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook (the kind you borrow from the library.) New or first time users of OMC are unaffected by this issue.
OverDrive is working to resolve the issue but in the meantime, they offer these immediate remedies for users:
- Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help article for assistance. (Recommended)
- Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user’s bookshelf, history, and app settings.
Audiobook users won’t notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
You can also follow OverDrive’s Digital Library Blog for the latest updates.
We apologize for the inconvenience.